Terms and Conditions

All orders are accepted with the full understanding of the following terms and conditions which shall apply to all sales by Able Tools without exception.

1. These terms and conditions are those referred to on any Able Tools quotation, invoice or other Able Tools literature and command the supply of goods sold by Able Tools. The following Reservation of Titles shall apply throughout these terms and conditions:
We”, “Us” and “Our” refer to Able Tools.
You”, “Your” and “The Buyer” may refer to any customer of Able Tools.
“The Goods” means the goods supplied by Able Tools to the customer.
Delivery” and “ Carriage” means the delivery of the goods supplied by Able Tools to the address and authorised contact name / number given by the customer when placing the order.
Payment” and “Full Payment” means the total amount on the invoice receipt including any VAT, delivery or any extra surcharges.

2. All prices quoted on our website are inclusive of VAT which shall be due at the rate ruling on the date of the invoice. The total amount of VAT within the order will be displayed on the invoice receipt which will either be emailed or posted depending on how the order is placed.

3. Pricing of goods will be those displayed on our website at the time of when the order is placed through our website or telephoned through in direct relation to our website. We have endeavoured to ensure that any prices given in our pricing catalogues or displayed on our website are fully up to date. However, we reserve the right to alter any information or prices at any time without prior notice.

4. In the unlikely event of non-delivery whereby you have not received all of your goods ordered with us within 7 working days, please notify us immediately.

5. Any damaged goods or shortages must be notified with our driver / carrier before the delivery note is signed and notice given to us in writing within 48 hours of receiving the goods. Please take your time to ensure all deliveries received are complete and undamaged as Sitebox Ltd cannot accept responsibility for shortages or damaged goods once the delivery ticket has been signed. We cannot refund on shortages in boxed or packed products as these come into us directly from the manufacturer and are directly sent out in the same state.

6. Any cancellation or return of goods can only be effected with prior written consent by us. Whereby such consent is given by us it is only on the proviso that goods are returned packaged as new. If goods reach you in an unusable condition, we will arrange to have them collected. Once deemed unusable on return to us, we will reimburse you immediately. We reserve the right to levy a 10% charge of the total invoice amount plus all carriage costs if orders are executed correctly (to the customers specification on the order) but subsequently returned.

7. The buyer shall be responsible for ensuring the accuracy of the terms of any order placed with us.

8. Whilst we work hard to ensure availability of stock is consistently high, should we have insufficient stock to complete your order we will always attempt to deliver another substitute product of an equal standard. This will not apply however for all products e.g. powertools, access, storage or other larger items.

9. Whilst Able Tools employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Sitebox Ltd. will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.